SHIPPING 

The shipping of your SOGNI® jewelry is fast, secure, tracked, and always insured.
In case of loss or damage to the package, the customer is fully protected.

ITALY

• €5.00 for orders under €50.00

• Free for orders over €50.00

• Cash on delivery: €5.00 surcharge

The cash on delivery surcharge is an additional courier service.

Shipping is always insured against theft, loss, and damage.

SMALL ISLANDS AND DISADVANTAGED AREAS (ITALY)

€10.00 surcharge.
Any increase will be communicated before shipping.
In this case too, shipping remains fully insured.

INTERNATIONAL SHIPPING

• Europe Zone 1: €15.00

• Europe Zone 2: €22.00

• Rest of the World: €45.00

All international shipments are insured, at no additional cost to the customer.

DELIVERY TIMES

• Italy: 24/72 working hours (GLS / SDA)

• Europe: 3–7 working days

• Rest of the world: 5–10 working days

Timings may vary during holidays, promotions, or in remote areas.

RECEIPT OF GOODS

The courier requires a signature upon delivery.
Please check the integrity of the packaging and the correctness of the contents.

In case of anomaly, report it on the courier's delivery note and contact us within 3 days:

info@sognigioielli.com
WhatsApp +39 0823 18 00 000

The shipment, being insured, will be immediately handled by our customer service.

CUSTOMS DUTIES (NON-EU)

For orders destined for non-EU countries, any customs duties or taxes remain the responsibility of the customer.

UNCLAIMED PACKAGE / REFUSED CASH ON DELIVERY

In case of failure to collect or refusal of the package, SOGNI® reserves the right to:

• request reimbursement of incurred expenses

• limit future cash on delivery orders